AI intake for plaintiff-side law firms
Every call answered. Every intake completed. Every case scored.
Miss the call and lose the client. Take it and lose the afternoon.
Mia answers new-client calls 24/7, collects the facts your attorneys need, flags urgency, scores the matter by case value, and delivers an attorney-ready report to your dashboard.
Hear Mia handle a real intake
Fictional sample — every report is built from your firm’s own intake criteria.
The problem is not call volume. It is triage.
Some callers need immediate attorney review. Some need a callback. Some are not a fit. Your intake process has to know the difference before your team loses hours — or before a valuable case calls the next firm.
The calls you miss
After-hours callers, weekend inquiries, and campaign spikes often turn into voicemail, delays, or lost cases.
The calls you take
Your team spends valuable time gathering facts, chasing missing details, and sorting serious matters from tire-kickers.
The intakes you rush
Thin notes create slow follow-up, unclear value, and missed urgency when attorneys finally review the matter.
From first ring to attorney-ready file
How Mia handles a call
- 1
Answers the call
Mia picks up 24/7, introduces herself clearly, and follows your firm's intake rules.
- 2
Runs structured intake
Asks matter-specific questions, captures facts, and follows up when answers are incomplete.
- 3
Flags urgency
Deadlines, serious injuries, angry callers, legal questions, and high-value facts can be escalated.
- 4
Scores the case
Each matter is categorized by fit, urgency, and likely value using your firm's criteria.
- 5
Delivers the report
A clean summary with facts, documents, damages, deadlines, and a recommended next step.
Case scoring
Case scoring built around your firm’s criteria
Mia does not just transcribe calls. She structures the intake around the facts your firm uses to evaluate a matter: liability, damages, treatment, documentation, deadlines, jurisdiction, and fit.
Tier 1 — Immediate review
Strong liability, meaningful damages, treatment started, documentation available, an urgent deadline, or other high-value indicators.
Tier 2 — Good candidate
A potentially viable matter with some missing facts or follow-up needed.
Tier 3 — Needs review / uncertain fit
Incomplete facts, unclear liability, low damages, or a matter type requiring human judgment.
Not a fit
Outside geography, practice area, statute, or firm criteria.
The score is a triage aid for your team — not a guarantee of outcome or value. Your attorneys make every call.
Built for the risk profile of law firms
A bad first call isn’t a lost lead — it’s your reputation. So the firm stays in control.
No legal advice
Mia gathers facts, follows your intake script, and never promises outcomes or gives legal advice.
Attorney control
Your firm decides what Mia asks, what gets flagged, what gets scored, and when a human should step in.
Escalation rules
Urgent facts, legal questions, distressed or angry callers, or unclear answers can be routed for human follow-up.
Consent & call recording
Recording disclosure can be handled at the start of each call according to your firm's requirements.
Data separation
Each firm's intake data is kept separate and organized for review, export, and follow-up.
One good case can pay for the system many times over.
For plaintiff-side firms, the expensive call is not the one Mia answers. It is the qualified case that never reaches your team, the after-hours lead that waits too long, or the intake that lacks enough detail for fast attorney review.
Tailored, not one-size
A one-time setup, a monthly plan, and per-minute usage — sized to your call volume. We quote your firm directly; no two firms’ phones look alike.
One case covers it, many times over
A single signed matter is worth thousands to tens of thousands in fees. We’ll walk through the numbers for your firm on the demo.
Questions firms ask
Is this just a chatbot or an answering service?+
No. An answering service takes a message; a chatbot reads a script. Mia conducts a real, structured intake — the facts, parties, evidence, and deadlines an attorney needs — then scores the matter and produces a prioritized, attorney-ready report, not a callback slip.
Does it give legal advice?+
Never. Mia gathers facts and defers every legal question to the attorney. She's built with hard guardrails specifically because a bad first call is a reputation risk, not just a lost lead.
How does the case scoring work?+
Mia structures each intake around the facts your firm uses to evaluate a matter — liability, damages, treatment, documentation, deadlines, jurisdiction, and fit — and categorizes it by fit, urgency, and likely value using your firm's criteria. The score is a triage aid for your team; your attorneys make every call.
What kinds of firms is it for?+
Plaintiff-side practices where the first call decides the case — especially personal injury, plus tenant rights, employment, family, and immigration.
How much does it cost?+
Pricing is tailored to each firm — a one-time setup, a monthly plan, and per-minute usage, sized to your call volume. We quote you directly on the demo, since every firm's numbers are different. A single signed matter typically covers it many times over.
Is the call data secure?+
Yes. Recording is disclosed on every call, data is encrypted, and each firm's information is isolated from every other firm's.
The next call is coming. Decide who answers it.
Let Mia answer, qualify, score, and summarize your next new-client call before your team loses another afternoon to intake.